Track Your Order
Track Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking number.
Estimated Delivery Times
| Location | Estimated Delivery |
|---|---|
| Sydney, Melbourne, Brisbane | 6–9 business days |
| Adelaide, Perth, Canberra | 8–12 business days |
| Regional & Remote Areas | 10–14 business days |
Processing time: 1–3 business days before dispatch.
Haven't Received Your Tracking Email?
Check your spam folder first. Still nothing after 5 business days? Contact us at hello@pawmate.au with your order number.
Order Delayed Beyond 15 Days?
Email us at hello@pawmate.au — we'll resend or refund, your choice.
🐾 PawMate — Your Pet's Best Mate